Privacy Policy

Your personal information is kept confidential and handled in accordance with this Privacy Policy. This policy explains the type of information we collect from customers, how we use it, when it may be shared, and how we protect your information.

This Privacy Policy applies to visitors, registered users, subscribers, members, and customers who use our website, whether or not they complete a transaction.

Personal Information We Collect

We may collect information that is necessary to provide our services, process orders, communicate with customers, and improve your shopping experience. This may include your name, billing and shipping address, telephone number, email address, identification details, payment-related information, and other information that you voluntarily provide to us.

Our website may also automatically collect technical information such as your IP address, browser type, device information, and website usage information. An IP address by itself does not necessarily identify a particular individual.

We do not knowingly collect personal information from children.

How We Use the Information Collected

The information we collect may be used to:

Provide and improve our website and services.

Process and fulfil customer orders.

Communicate with customers regarding orders, services, offers, and website updates.

Send information about our products, services, and promotional offers where permitted.

Calculate website visitors and analyse website usage.

Monitor and improve website performance.

Understand the geographical location and preferences of our users.

Provide a better and more personalised shopping experience.

Respond to customer enquiries and provide support.

Sharing of Information

We keep personal information confidential and do not sell or disclose it to unauthorised third parties.

However, certain information may be shared with trusted service providers, vendors, logistics partners, courier companies, payment service providers, and other parties where necessary to operate the website, process payments, fulfil orders, deliver products, provide customer support, or perform services on our behalf. Such information is limited to what is reasonably required for the relevant purpose.

We may also disclose personal information where required or permitted by applicable law, regulation, legal process, or a request from a government or law-enforcement authority.

We take reasonable steps to ensure that personal information is protected from unauthorised access, use, disclosure, alteration, or destruction.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure website traffic, and provide a better browsing experience.

Cookies may help us understand how frequently visitors use our website and may be used to personalise website content or advertising based on browsing activity. Cookies and similar technologies may collect technical or usage information; they do not necessarily contain personally identifiable information such as your name, telephone number, email address, or postal address.

Aggregate Information

We may use aggregated and non-personally identifiable information, such as website statistics, visitor trends, and demographic information, for analytics, business operations, advertising, and improving our services.

Such aggregated information does not identify individual customers.

Third-Party Websites

Our website may contain links to third-party websites or services. Once you leave our website and access another website, this Privacy Policy no longer applies. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements. Any updated version will be published on this page.